At CIT we are constantly figuring out new ways to improve on time, efficiency, and quality.  The video below is of our new automated Drill and Tap machine that we designed, built, and even have touch screen installed to run. If you watch this machine is taking our 1 x 1 pieces of metal and first drilling the ends, then it moves them to the front to be tapped.  The machine itself saves 2 minutes per part over using our manual way where there is more room for error and was taking 3 minutes per part before.

Ask CIT how our innovative ideas can help with your fabrication needs.

I don’t want to name names, but I’m sure many of you have heard about the customer service incident that went GLOBAL via the internet this week.
So this week let’s talk customer service. Below is a nice little read. Most people even if they like your product, service, or company in general will let customer service incidents affect their position on continuing business, ESPECIALLY if there are close competitors. In professional relationships, having the last word is not NEARLY as important as having a great working relationship and continuing business. Even if they are wrong (which the customer never is) it is better to value the customer and resolve the situation. Hmm not too bad advice for those personal relationships either. =)

http://video.about.com/marketing/Tips-for-Customer-Service-Best-Practices.htm

For some of us/ you it is quarter end and semi-annual report time. Your  brain may be overworked and over used.. Take a break and check out this video on Brain Power. It’s pretty magical (pun intended).

or see their website for other great videos too.

http://www.ted.com/talks/keith_barry_does_brain_magic#t-517223

The weather is getting warmer, for drivers this means we will have so many more obstacles, such as bicycles, motorcycles, mopeds, and pedestrians.  It is tough enough to keep our eye on the road and not get distracted from our surroundings. Please don’t use your phone as an additional distraction.

FACT:

Five seconds is the average time your eyes are off the road while texting. When traveling at 55mph, that’s enough time to cover the length of a football field. (2009, VTTI) 

Watch the attached YouTube Video of a Volkswagen commercial… and remember it only takes a few seconds of distraction

Have a safe spring/ summer friends!

The “STACK” video is 5 operators playing large JENGA using their Caterpillar equipment driving experience.  The video of their skill is just impressive.   Caterpillar, one of our customers, posted this on their website and we keep watching it over and over.

Check it out.

STACK

This is pretty awesome, we have been featured on OEM Off Highways’s web site… check it out
http://www.oemoffhighway.com/product/11358968/contract-industrial-tooling-cit-cab-of-the-future

The recap from our ConAgg Expo show:

It went really well, we had about fifty solid leads, met a lot of great people, and even encountered bees… yes BEES!! (see attached pics)

Thank you to those that came out and visited our booth.  We got to meet with some folks from Ditch Witch, Terramac, Manitowoc, Manitou, KATV, and Watson just to name a few. We had some great products to show off  and also saw a lot of great products and opportunities.  It was pretty much the bees knees… oh yeah bees, our container to pack up and return our products back to Indiana got to be a temporary home/ hive for some bees.